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Return Policy

1. Conditions of return

Customers need to check the condition of the goods and can exchange/return the goods at the time of delivery/receipt in the following cases:

Goods do not match the type and model in the ordered order or as on the website at the time of ordering.

Not enough quantity, not enough set as in the order.

External conditions are affected such as packaging tear, peeling, broken ...

It is the responsibility of the customer to present relevant documents proving the above deficiency to complete the return/return of the goods.

2. Regulations on the time to notify and send returned products

Time for notification of exchange: within 48 hours of receiving the product in case the product lacks accessories, gifts or is broken.
Time to send and return the product: within 7 days of receiving the product.
Product return location: Customers can bring the goods directly to our store office or send them by post.

In case customers have comments and complaints related to product quality, please contact 0356184333 for support.